Are payments refundable?

At OurTutor, we have a refund policy in place to address payment-related matters. We understand that situations may arise where a refund is necessary, and we strive to provide a fair and transparent process. Our refund policy outlines the terms and conditions for refund eligibility. While we aim to accommodate refund requests whenever possible, certain conditions may apply, such as specific timeframes or circumstances. We recommend reviewing our refund policy or contacting our support team for detailed information regarding the refund process. Rest assured that we are committed to ensuring customer satisfaction and handling refund requests in a timely and efficient manner, in accordance with our policies